Book Your Move Online, No Branch Visit Required

What You Can Do Through Online Booking

Through Al Mas Movers’ online booking, you can request a home or office survey, get a written quote, order packing materials for UAE-wide delivery, and reserve short-term or long-term storage — all without walking into a branch first. Most people use it to skip the phone tag and get a moving date locked into their own schedule instead of ours.

If you already know roughly what you’re moving — say, a two-bedroom apartment in Dubai or a small office in Sharjah — you can put the details in once and let our coordinators take it from there. No repeating yourself to three different people.

How the Process Works Once You Submit a Request

Booking online doesn’t skip the steps that make a quote accurate. It just moves them online. Here’s what happens after you submit a request:

1. You submit your pickup and destination details, a rough inventory, and your preferred moving window.
2. A coordinator calls or messages you back, usually the same working day, to confirm the scope and arrange a survey — in person or over a video call, whichever suits you.
3. Based on that survey, you get a written quote tied to your actual volume and route, not a rough guess.
4. Once you confirm, the move is scheduled and, for international jobs, entered into our cargo tracking system so you can check on it from enquiry through to delivery.

Ordering Packing Materials Without Booking a Full Move

You don’t have to book a full move to order packing materials online. Boxes, tape, bubble wrap, and other supplies can be ordered on their own for UAE delivery, which is useful if you’re packing yourself and just want materials that won’t let you down halfway through the job.

This is the option most people use for a partial DIY move, or when they’ve already booked movers elsewhere but still want packing material they can trust for the fragile stuff.

Why the Quote You Get Online Is Still a Real Number

A quote built on a proper survey is the only way to avoid a surprise number on moving day. The figure depends on a few concrete things: total volume and weight, the route between pickup and destination, the level of packing you choose (full pack, partial, or self-pack), and any access constraints — stairs with no lift, a loading bay that needs booking in a high-rise, or a street where the truck can’t park close.

Since 2002, the logic behind the survey hasn’t really changed — someone still needs to see or hear an honest description of what’s moving. What’s changed is that the ‘someone’ can now do it over a video call just as easily as in person.

What to Have Ready Before You Start

The booking form goes faster if you already have a rough room count or inventory, your preferred dates (or a window if you’re flexible), both addresses, and a sense of whether you need packing, storage, or just transport. Getting these ready up front usually turns three calls into one.

What Happens After You Book

Once your survey is done and you’ve accepted the quote, your move is confirmed and assigned a coordinator. If your move crosses branches — say, pickup in Dubai with onward delivery through our Sharjah, Abu Dhabi, Fujairah, or Karama office, or an international leg through our Doha, Muscat, or Chennai operations — the same booking carries across, so you’re not re-explaining the job to a second office.

Frequently Asked Questions

Q: How fast will someone contact me after I book online?

A: A coordinator typically calls or messages back the same working day to confirm your details and arrange a survey.

Q: Can I get a quote without an in-person home visit?

A: Yes. A video survey works for most local and international quotes — you walk the camera through each room and the estimator notes it down just as they would in person.

Q: Can I order packing materials without booking movers?

A: Yes, packing materials can be ordered separately for delivery anywhere in the UAE, whether or not you book a full move with us.

Q: Is an online booking a firm commitment?

A: No. It confirms your survey and holds a provisional date. The move itself is only locked in once you accept the written quote.

Q: Can I book storage through the same form?

A: Yes — short-term and long-term storage can be requested in the same booking, either alongside a move or on its own.